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The Information that We Collect
From time to time, we may ask for certain personal information from you so that you may enjoy our services. Generally, we collect information in the following ways: when you submit information through your registration, and account; when we receive information through our services and third-party providers or advertisers; and when we receive information submitted by you either by phone, or e-mail.
We will collect your personal Information such as name, e-mail address, physical address, and phone numbers when you register for our site. This information and other information you provide will be collected, used, and disclosed as outlined herein. Unless otherwise indicated, information provided will not be associated with your personal information and if disclosed or used by us, such information shall be in anonymous or aggregate form.
Why We Collect this Information
We collect information for a variety of reasons, including administration of our site and services, our effort to inform you of discounts, updates services services, and new products that may interest you. When you submit personal information to us, you understand and agree that The Willcox may access, store, and use your account and personal information. You consent to the transfer of your information to and within the United States or other countries for processing and storage.
Our Use and Disclosure of Your Information
Our Security Procedures and Your Privacy
The Willcox takes great care in maintaining the security of your personal information, and preventing unauthorized access to it, through the use of commercially reasonable technology and internal procedures. Although we take great care in maintaining the security of your personal information, we do not guarantee that unauthorized access will never occur.
Notice of Sharing
We may share your personal information or other information under the following circumstances: (a) within The Willcox, including our employees, and agents; (b) with third parties with your consent; (c) if we believe in good faith that it is required by law, legal process or court order; (d) as may be required to respond to an inquiry, request or complaint that you have made; (e) to persons or companies that we engage to carry out or provide support for the operations of its business (which may include customer support services, hosting, and e-mail service providers); or (f) if we believe in good faith that it is necessary to protect the personal safety, property, or interests of you, our users, the public, our licensors, the services, or ourselves. We will share aggregate information and/or anonymous information about our users and visitors with advertisers, business partners, sponsors, and other third parties.
Advertising, Marketing and Promotions with Others
We may disclose anonymous or aggregate information to advertisers, business partners, sponsors, or other third parties but we WILL NOT disclose any information that could be used to personally identify you through Personal Information unless it is disclosed herein. The anonymous or aggregate Information may be used to gauge the usefulness and popularity of our Web pages, or certain links to or from our site. During those times when we participate in promotions in conjunction with other companies, with the intent to share personal information, we will indicate this in the promotion or advertisement.
GIF Files. We may use pixels, or transparent GIF files, to help manage online advertising. These GIF files may be provided by our ad management partner and enable it to recognize a unique Cookie on your web browser, which in turn enables us to learn which advertisements bring users to our site. The Cookie was placed by us, or by another advertiser who works with our ad management partner. With both Cookies and spotlight technology, the information that we collect and share is Anonymous Information, which may be shared in aggregate form, and it is not Personal Information and therefore does not contain your name, address, telephone number, or email address.
Monitoring Scripts. The Willcox may use certain third-party Web analytics software in order to monitor the use of its Web site. If a user accepts a chat, the monitoring script will capture pre- and post-chat surveys that are submitted by such users, as well as the user’s IP address and browser version; however, the third-party Web analytics software provider should not use any of this data other than to administer our site and services.
If you have concerns about cookies or GIF Files, or need assistance on how to enable the cookies on your system, please contact us.
Third Parties, Advertisers and Affiliates: Collection and Use of Your Information
If you have registered with thewillcox.com, you consent to allow us to contact you to provide you with information concerning your account, and your use of our services. E-mail contact, for example, may include newsletters. If you have indicated that you would like to be contacted regarding other services and promotions, we may also contact you with commercial information about products, services, promotions, or other activities or offerings that may be of interest to you. Additionally, with each commercial communication you receive from us, you will be given the opportunity to indicate that you wish to “Unsubscribe” from receiving such future communications. By requesting that we send an email to a Friend, through the “E-mail a Friend” button, you understand that you are required to send an authentic e-mail address that is being used solely for the purpose of providing information about thewillcox.com to your known friend, who would not object to receiving this e-mail.
You may choose to opt out of receiving cookies through your browser settings. You can opt out of other network advertising and third party ad servers’ cookies either directly with the site or through the Network Advertising Initiative opt-out page.
Information Provided to Customer Service
Whenever you communicate with customer service, you understand: (i) that a customer service representative may view and make changes to your personal information in order to provide the assistance that you need; and (ii) that a customer service representative may reply to you via e-mail, or phone.
We may disclose information we have collected from and about you (including personal information) if we believe in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) to protect and defend the rights or property of us, the users of our services, or third parties.
Reviewing and Changing Your Personal Information
Age and Minors and COPPA
Our site is directed at those who are over the age of 18. If someone is under the age of 18, they should only use this Site with the supervision of a parent or legal guardian. We do not knowingly collect or maintain Personal Information from individuals who are under 13 years of age, and no part of our Site or Services are designed to attract people under the age of 13.
Subsequent Owner of The Willcox by Merger/Acquisition
Membership has benefits ...
Join our E-mail club to receive exclusive benefits that include:
• Invitations to VIP events and promotions at The Willcox
• A gift certificate to be redeemed the month of your birthday for a free two-course dinner when another two-course dinner is purchased
• The discounted Friends and Family room rate at The Willcox during summer months
Terms and conditions apply.