RESERVATIONS   |  GIFT CARDS   |  BOOK SPA   |  FOOD TRUCK   |  WILLCOX TO GO   |  JOIN THE CLUB  |  Phone: (877) 648-2200

 
Hotel Policies PDF Print E-mail

hotel bell

Cancellations
Reservations may be canceled without penalty up to 48 hours prior to arrival. Reservations not cancelled by 3 p.m. EST (48 hours before arrival) will be charged a one-night stay, including taxes.

Arrivals and Departures
Check-in time is 3 p.m.; checkout is 11 a.m. We are happy to store your luggage if you arrive before 3 p.m. or wish to depart later than 11 a.m.

Smoking
Inside, The Willcox is a smoke-free environment. Please retire to the porch to indulge in a pipe, cigar or cigarette.

Children
Children are always welcome at The Willcox. Cribs are available at no charge. Call ahead, and one will be set up in your room when you arrive.

Pets
Well-trained and quiet pets are welcome. If your favorite pet is joining you, a $75 charge will be added. Please make sure pets are secure in their crates when you leave your room. A credit card must be presented at the time of check in to guarantee against damages or soiled carpets/soft goods in the room. Damages will be billed on a case-by-case basis.

The Pool
The pool is open to guests spring, summer and fall but closed in winter. A lifeguard is not on duty, however, so swimming is at your own risk. If you require assistance getting in and out of the pool, please notify the front desk. 

Policies may vary during holidays and special events.